Amazing Voice Blog
The Psychology of Music On Hold
Music on hold is more than just filler sound—it’s a powerful psychological tool that shapes customer experiences and perceptions of a business. Research shows that the right on hold music can reduce perceived wait times, soothe frustrations, and enhance a company’s brand image.
Seasonal Music On Hold
As the holiday season approaches, businesses everywhere are decking the halls, updating displays, and planning festive promotions. But have you thought about updating your on hold music? The sounds your customers hear while waiting to speak with you can make a significant impact—and switching to holiday-themed music can elevate the experience.
Why Silence Isn’t Golden: The Role of Music On Hold
Even in 2025, people still call businesses. Whether it’s to inquire about services, request support, or place an order, a phone call remains a vital touchpoint for customers. In fact, for many industries, the telephone is often the first real interaction customers have with your brand.
Optimizing On Hold Messages: Turning Wait Time into Revenue
Every second a caller spends on hold is a potential opportunity for your business. While hold times are often inevitable, they don’t have to be wasted time. With optimized on hold messages, you can enhance caller experience, build brand loyalty, and even generate revenue.
5 Common Mistakes in Voice Greeting Messages and How to Avoid Them
One of the most overlooked areas for creating a professional image is your voice greeting message. Whether it’s a welcome message, after-hours announcement, or music on hold, these elements shape how customers perceive your business.
Choosing the Right Voice for Your Production: A Comprehensive Guide
In the realm of communication, the voice over behind your on hold message plays a pivotal role in shaping the audience's perception. Whether it’s a professional voice message on your business on hold phone or an engaging narrative in an eLearning or online course, the right voice over can elevate your voice greeting message and enhance audience engagement.
On Hold Message for Multilingual Audiences
An effective on hold message strategy not only enhances customer experience but also demonstrates respect and inclusivity. Here’s how to craft an on hold message that resonates with multilingual audiences and a brief overview of popular languages and their regions.
5 Common Mistakes in Voice Greeting Messages and How to Avoid Them
A well-crafted voice greeting message can set the tone for a positive customer experience. It’s often the first interaction a caller has with your business, so getting it right is crucial. However, many businesses make simple yet impactful mistakes that can detract from their professional image.
The Top On Hold Music Tracks for Hold Messages: A Guide to Selecting the Perfect Music for Your Busi
When customers call your business, they might spend some time on hold. This wait period is an opportunity for you to shape their experience, and one of the most impactful ways to do this is by choosing the right hold music for business.
The Do's and Don'ts of Selecting Music On Hold
When your customers call your business, the experience they have while on hold can leave a lasting impression. Selecting the right hold music and messaging is crucial for maintaining a professional image and keeping callers engaged. Here are some key do's and don'ts to guide you through the process of choosing the perfect for your brand.
On Hold Message Script Writing 101: Engage, Inform, and Retain Your Callers
In today’s fast-paced world, every interaction with your customers counts. When customers are placed on hold, this moment should not be seen as a downtime but as an opportunity to engage and inform. Crafting the perfect on hold message script can turn potential frustration into a positive experience.
The Psychological Effects of On Hold Music
Every interaction a customer has with a company can significantly impact their perception and loyalty. One often overlooked aspect of customer interaction is the experience they have while on hold. On hold music, a seemingly minor detail, plays a crucial role in shaping caller experience, business branding, and ultimately, sales.
Choosing the Right Voice Over for Your Narration Project
Selecting the perfect voice over for your narration project is crucial for capturing your audience's attention and conveying your message effectively. Whether you’re creating an eLearning, an explainer video, a commercial, or a corporate presentation, the right voice can make all the difference.
Music on Hold and Messages on Hold: A Symphony of Sound
Businesses strive to create seamless and engaging experiences for their clients, every detail matters. One often overlooked aspect of this experience is music on hold and messages on hold. While it may seem like a minor feature, the choice of music and the content of messages can significantly impact customer perception and satisfaction.
7 Innovative On Hold Message Ideas
In this blog, we unveil seven groundbreaking on hold messages for telephone ideas that are set to revolutionize customer interactions. In today's fast-paced world, every moment of customer interaction counts. On hold messages are a crucial touchpoint that can either frustrate or delight your callers.
Why You Should Refresh Your On Hold Messages Regularly
When was the last time you truly paid attention to the messages playing while you were on hold during a phone call? If you're like most people, it's probably been a while. But for businesses, those moments of waiting on hold can be an opportunity to engage customers, convey important information, and reinforce brand identity.
Decoding On Hold Messages: Unveiling Key Metrics and Analytics
In the realm of customer service, every moment of interaction holds potential. From the initial greeting to resolving queries, each touchpoint shapes the customer's perception of a brand. However, one often overlooked aspect of this journey is the time spent on hold.
On Hold Message Voice Overs: Subscriptions vs One-time Fee - Which is Right for You?
Now that we offer subscriptions for on hold message voice overs, you may find yourself wondering which option is best suited to your business needs. The choice between a one-time fee package and a subscription service with multiple updates per year can significantly impact your messaging strategy and overall customer experience.
The Power of a Voicemail Message Creator
Effective communication is key to success in any business. Whether you're a startup entrepreneur or a seasoned business owner, every interaction with clients or partners leaves an impression. One often overlooked aspect of communication is the voicemail greeting.
Dos and Don'ts of Business Voicemail Greetings in 2024
In the dynamic world of business, communication plays a crucial role in establishing and maintaining relationships. One often-overlooked aspect of communication is the voicemail greeting. Whether you are a small startup or a well-established corporation, the voicemail greeting serves as a first impression for clients, partners, and colleagues.
Optimize Your Business With Good Voice Mailbox Messages
In the modern business world, first impressions are crucial. Your voice mailbox messages is often the first point of contact between your business and your customers. It is therefore essential to ensure that this first contact is professional, welcoming and informative.
Elevating Your Videos with Voice Overs
In a world dominated by visuals, the power of audio should not be underestimated. While striking imagery grabs our attention, it's the addition of sound that truly breathes life into any video. Think of it like the background music in a movie—it sets the tone, stirs emotions, and makes the entire experience more immersive.
Include Spanish Voice Overs in Your Telephone Messages
In today's increasingly globalized marketplace, businesses are constantly seeking ways to connect with a diverse audience. One effective strategy to cater to a wider demographic and make a lasting impression is by incorporating bilingual elements into your communication channels. In this digital age, where the first point of contact is often a telephone message, considering Spanish voice overs can be a game-changer for your business.
Mastering the Art of Conversational Writing for Voice Over Narrations
When writing your narration scripts, your ultimate goal is to connect with your audience and deliver your message in a way that resonates with them. The key to achieving this is mastering the art of conversational writing. Conversational writing is more than just stringing words together; it is the art of creating a dialogue that is engaging, informative and natural sounding.
Using Voice Messages in Your Company
Do you want to review your internal or external communication? Do you wish to integrate voice messages within it? You're not quite sure how to go about it. Do not panic, we will give you all the information you need to know about voice messages. Ready to learn more?
The Importance of Using Voice Overs in the eLearning Industry
The times are changing, and while, historically, most students spent their time sitting in a classroom, this is no longer the case. In fact, according to a 2018 census, over 35% of students in the US were participating in eLearning, and this was before the pandemic.
Male or Female Voice Actor: Which Should You Choose?
Before you can start to create your voice over script and hire a voice actor, you must make the decision between a female voice actor or a male voice actor. While this may seem like an easy decision, there are actually several aspects which must be considered before you make your decision.
Should Your Phone Greetings Offer More than One Language?
Have you been looking for a way to grow your business and boost sales? Something you may not have thought of yet is translating your phone greetings into another language, like Spanish! Using voice over translation to offer your phone greeting in another language can help bring you customers that were previously out of reach. Plus, catering to speakers of other languages boosts customer trust and loyalty to your brand.
All About Virtual Learning
Since the advent of the internet, people everywhere have discovered the world of virtual learning. No longer are you required to get out of bed every day and attend or teach courses on the schedule someone else has designed. Instead, you can learn or teach virtually from the comfort of your own home.
Hold Music: Why Your Business Should Entertain Customers While On Hold
There will hopefully come a time when your business is so busy that you’ll have to ask customers to wait on hold. Maybe this is already happening at your business, either way, you should add some hold music, or an on hold message to entertain your customers as they wait. Customers that wait on hold with music or another message are more likely to stay on the line than those who have to listen to silence.
7 Pro Tips for Creating Perfect Business Voicemail Messages
Any business owner knows that the best way to find, and keep, a customer is by speaking to them directly. While email and text messages have risen in popularity, many customers still report that speaking with a business owner on the phone is what makes them most likely to purchase a product. But as a busy business owner, this isn’t always possible.
Learn About the Best Voice Prompts for IVR Recordings
IVR is an automated call answering system that interacts with callers through the use of voice recognition, vocal response, and a touch-tone keypad. In other words, IVR is a telephone system technology that can process a combination of touch tones and voice inputs.
How to Do Voice Over in Google Slides
If you think that adding voice overs to your presentation is complicated, think again! It's very simple and straightforward to add narration to your slides after you've got them ready. If you haven’t already produced them, then you have to record the Google Slide voice overs separately.
5 Key Points for Professional Voicemail Greetings
We all have called company hotlines just to be put on hold; endlessly, it seems at times. It might seem like phones, voicemails, and on-hold messages are obsolete in the era of mobile phones and faster communication options. After all, isn’t everything on the internet now? How relevant are business voicemail greetings when one can just Google for any information they require. Voicemails are still, in fact, pivotal for businesses, big or small.
Best Professional Voicemail Greeting
Remember that scene from Friends when Phoebe calls a telephone company and is put on hold for two days straight? Imagine how much easier it would've been if she had found the information she needed through the company voicemail when placing the call.
Professional Voice Over Trends To Keep An Eye On This Year
Can we still trust voice over trends in 2022 after such an unpredictable year as 2021? The short answer: yes, we can. Although change is in the air, the pandemic context has outlined a few well-marked patterns regarding professional voice overs. In this article, we’re going to go through the most prominent trends for voice overs in 2022, whether we’re talking about on-hold messages, narrations, or generic professional voice over recordings. Ready? Let’s begin.
How to Write Appealing IVR Scripts
As a customer, have you ever been frustrated by listening to poorly written telephone messages from the other end? At some point, most of us would have endured those long and annoying messages while desperately trying to get our queries resolved. Once faced with a bad experience, you don’t feel like reaching out to the same source for help next time, do you?
How Voice Over Ads Can Positively Boost Your Brand
Voice over TV advertising - it might seem irrelevant, but it's often key to amplifying your brand.
How to Pick a Brand Voice That Matches Your Company
Are you looking to define your brand voice or are wondering how a brand voice might help advance your business? You’ve landed in the right place.
The Most Important Things to Include in Your On-Hold Messages
Crafting an engaging on-hold message can make the difference between a satisfied customer and a frustrated one. According to a research conducted by ICM, 70% of customers are put on hold on more than half of their calls to businesses.
Best On-Hold Music Your Business And How To Get Started
In the high-demanding world of customer support, silence is the sound of a missed opportunity. However, there will be times when your clients will have to wait. Whether they need to hold while they are transferred, wait for the agent to retrieve more information, or simply stand in line or in an elevator, your customers will encounter moments of inactivity. Luckily, on-hold music can help your business keep your customers' attention and lead to an improved perception of the elapsed time.
Why And How to Get Started with Interactive Voice Response (IVR)?
Interactive Voice Response systems or IVR menus are a great addition to a customer-centric business. In this article, you will discuss the interactive voice response meaning and offer you the top insights on creating a successful IVR. Interactive Voice Response (IVR) systems are automated software solutions call centers use to guide their customers through a pre-established menu.
Top Ways to Add Voice Over to PowerPoint
If you’re looking for clever ways to deliver attention-grabbing presentations, you should consider adding a voice over to your PowerPoint. In this article, you’ll learn how to create, from scratch, a voice over PowerPoint that will bring you results. Whether you want to deliver an educational lecture, close a deal, or introduce a new product or service, you need a presentation that will keep your audience engaged.
Top 5 Benefits of a Professional Voice Over
If you want your business to thrive in today's market, you must pay close attention to the relationships you develop with your customers. You must engage, educate, entertain, and reassure your audience as they journey from leads to prospects and then clients. And, to keep them loyal to your business, you must constantly provide fresh, relevant content in an authentic voice. That means creating a consistent tone of voice for all of your vocal interactions, from on-hold messages to video content.
Best On-Hold Message Script Ideas
Have you ever considered turning the time your callers are on hold into a promo strategy for your business? It’s time you rethought on-hold messages into opportunities to offer relevant information and increase satisfaction. If you’re unsure of how to make that happen, don’t worry. In this article, you’ll learn all there is to know about on-hold messages and their benefits.
Best Phones Greetings for Business
Phone greetings for business are recordings that inform customers they’ve reached the right place and guide them to solving specific issues. They are an essential part of any communication strategy, as they ensure the continuity of your business relationships when you can’t pick up the phone.
The 10 Best Vocal Qualities to Look for When Hiring a Voice Over Talent
You want to make sure you're hiring the best voice over talent you can find. That's why you need to check out the best vocal qualities to look for when hiring.
Should You Hire a Voice Over Company to Narrate Your Videos?
Pondering on whether or not to hire a voice over company to narrate your videos? We understand; it's a crucial decision, and you shouldn't rush it. After all, the quality of your video will influence your business's course and you should make sure you're investing in all the right resources.
Why are professional voice overs essential to explainer videos plus how to use them
Professional voice overs can boost the efficiency of explainer videos by infusing them with a compelling human touch. Because to resonate with viewers, you need more than stellar graphics and crisp storytelling. You need a professional narrator voice to tie everything together and trigger certain emotions in your customers...
Music On Hold or Messages On Hold?
In today's attention economy, a lot of effort is put into getting and holding people's attention. For a long time now, phone systems have made the use of hold music fill the void that would be felt by callers who have been placed on hold. The music helped signify to the initial telephone users that the strange device they were holding was still functioning and had not been disconnected.
How to do a Voice Over on PowerPoint
PowerPoint is a market leader in presentation software making it highly accesible. Recording a voice over for your PowerPoint presentation is relatively easy to do. In this post, we will talk about the top reasons for using PowerPoint voice over recordings and the benefits of hiring professional voice talent for these recordings.
How Professional Voice Over Recordings Can Boost Your Business
The first impression customers make of your business determines to a large extent if you would retain them. Calling a company only to be answered by a mediocre, cheap recording would leave customers distrusting your business's professionalism and competency.
6 Reasons to Hire a Professional Voice Talent
Digital video has become a popular marketing medium. And while you may consider doing the voice work on your own, many companies are electing to have this work done by professional voice talent instead. Here are the six main reasons why smart businesses are choosing professional voice talent.
Everything You Need to Know About Auto Attendant Recordings
Gone are the days when a small business had to rely on a manual team to manage their calls and man their desks. Today, hosted VoIP platforms allow them to display a similar sense of professionalism as a large corporation and be available to their customers all the time.
The Top 18 Things to Avoid When Writing Your IVR Scripts
Considering the call volume many companies deal with, automated answering systems and IVR prompts are a necessity for helping to manage staffing needs and satisfaction rates. Here are some things you should avoid when writing your IVR scripts.
Everything you Need to Know About Getting an Amazing E-Learning Voice Over
Including a voice over in your E-learning course not only adds value to the product but can be an effective tool to attract more customers and increase your profit.
How Commercial Voice Overs Benefit your Business
Whether it is strictly for entertainment, for the saving of many lives, or to promote education, voice overs for commercials continue to thrive and grow.
Crafting the Perfect On Hold Messages for Your Business
On-hold messages are one of the best ways to get your marketing messages to your current and potential clients. Instead of allowing your callers to sit on hold in silence...
Top 10 Best Professional Voicemail Greetings
First impressions matter, and your business voicemail message recording is often the first contact for clients. Here are ten top tips to help you get it right.
Choosing The Best On Hold Music For Your Business
In this blog post, we talk about choosing the best on hold music, why you should include music with your on hold message and different uses for music on hold.
How to Write Professional Voice Over Scripts for Videos
This post will provide advice on writing voice overs scripts for Elearner, Narration and Explainer videos. A talented voice over actor can make a big difference to the success of your business...